Privacy Policy

Privacy Policy for Peppermint Tea Traditions

Introduction

Welcome to the online home of Peppermint Tea Traditions (hereafter referred to as ‘we’, ‘us’, or ‘the Company’). We are dedicated to delivering an exceptional user experience while prioritizing your privacy and data security. This comprehensive Privacy Policy explains how we handle personal information, in alignment with international standards and local regulations worldwide.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, services, or platforms linked from our site, as they have their own privacy notices. We encourage you to review these policies before engaging with any external resources.

Processing Activities

When you interact with Peppermint Tea Traditions in the ways described below, we engage in certain data processing activities:

  • Account and User Management: When you create an account or log in, we collect your user details for personalized services.
  • Transactions: We process payment information when you make purchases, ensuring secure financial transactions.
  • Communication: You can expect to receive communications from us, including newsletters, promotional emails, phone calls, or text messages (SMS).

Personal Data Collection

We gather a range of personal data to enhance your experience and improve our services:

  • Account Information: This includes your username, email address, and password.
  • Payment Details: We securely store payment information like card numbers, expiration dates, and CVV codes for seamless transactions.
  • Financial Data: Transaction history and financial records are maintained in compliance with financial regulations.
  • Purchase Data: Records of your purchases, including products, quantities, and prices, help us personalize recommendations.
  • Mobile Device Identifiers: We may collect unique device identifiers to improve app functionality and user experience.
  • Location Data: With your consent, we can access location information to provide location-based services.
  • Feedback and Reviews: Your comments, ratings, and reviews contribute to product improvements.
  • Social Media Information: If you choose to connect our services with your social media accounts, we may collect data from these platforms.
  • Product Preferences: We track your interactions with products to offer tailored suggestions.

Cookies Policy

We employ cookies, a common technology, to enhance user experience and provide valuable analytics:

  • Strictly Necessary Cookies: These ensure basic functions like login and navigation.
  • Preference Cookies: They remember your settings and preferences for personalized experiences.
  • Analytics Cookies: Used to gather statistical data about our users’ behavior, helping us improve our services.

Users have control over non-essential cookies through our built-in Cookie Manager, allowing you to customize your cookie preferences.

Data Retention and Deletion

We adhere to strict data retention policies:

  • Personal data is retained as long as necessary for the purposes it was collected, after which it is securely deleted or anonymized.
  • Legal requirements may mandate longer retention periods for specific types of data.

Security Measures

Protecting your data is a top priority. We have implemented robust security measures to safeguard personal information:

  • Encryption: All communication and data storage utilize encryption protocols to ensure secure transmission.
  • Secure Processing: Third-party payment processors are chosen carefully, adhering to strict security standards.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not knowingly collect or solicit personal information from minors. If you believe we have collected such data by mistake, please contact us immediately.

Your Rights (Subject to Local Regulations)

Depending on your location, you have various rights regarding your personal data:

  • Access and Rectification: You can request access to the data we hold about you and seek corrections if inaccurate.
  • Erasure and Restriction: In certain jurisdictions, you may opt for the deletion of your data or restrict its use.
  • Data Portability: We can provide your personal information in a structured format upon request.
  • Objection and Non-Discrimination: You have the right to object to processing and be free from discriminatory practices.
  • Appeals and Complaints: If you believe your privacy rights have been infringed, you can file an appeal or complaint with our privacy team or relevant authorities.

Policy Updates

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on our website, ensuring transparency.

Contact Us

For any inquiries related to privacy, data requests, or complaints, please reach out:

We appreciate your trust in Peppermint Tea Traditions, and we strive to make our privacy practices transparent and user-friendly.